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Exceptions / non-returnable items
Certain types of items cannot be returned, like perisable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for any opened products. Please get in touch if you have questions or concerns about your specific item.

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The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, your item must be in the same condition that you received it unused. You'll also need the receipt or proof of purchase.

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